Together, their hard work and collaboration helped assure this patient got terrific care

Jim McKernan, Bronson Employee

Today we recognize great teamwork that pulled together a challenging discharge and helped assure an exceptional care experience.

Recently, we began caring for an out-of-state truck driver who experienced a serious healthcare incident while travelling through Battle Creek.  Our medical care was complete and the patient ready to go home – but he was unable to drive, lacked resources, and had no friends or relatives who could help him make the trip.  The situation was complicated by the need for a significant amount of portable oxygen.

Without getting into great detail, social work, case management, floor nurses, and physicians all worked together to craft a solution that helped this man travel across the country and back home.

Special thanks to MSW Rachel Owens; Denise Travis, Judy Travis and Rebekah Reed from case management; Drs. Rathburn and Sheldon from our hospitalist service; and the nursing staff and care team on C3.  Together, their hard work and collaboration helped assure this patient got terrific care – and was delivered safely home after a life changing diagnosis.

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