Today we recognize Julie Smith and Monica Yates from Reprocessing and Sterilization.

Jim McKernan, COO, Bronson Battle Creek

Today we recognize Julie Smith and Monica Yates from Reprocessing and Sterilization for teamwork and commitment to the delivery of exceptional care experiences.

For a number of weeks, Julie (interim manager) and Monica (instrument tech) have gone above-and-beyond to help assure important technology was available to the patients of our new Bronson Urology Specialists practice.  To keep the story brief:  scopes that help assess bladder tumors, stones and cancers were in short supply.  With Julie’s daily leadership and communication and Monica’s diligence and extra effort, all of the scopes have been reprocessed and sterilized every night to assure that our urology practice is ready and able each morning to meet the daily need for these important diagnostic tools.  Special effort to help assure timely, high quality care.

Thanks to Julie and Monica for going above-and-beyond to assure the best care for our patients.  And as always, thanks to all across Bronson whose teamwork helps assure the delivery of exceptional care experiences at Bronson Battle Creek.

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