Their persistence and partnership got the needed medications for the patient

Jim McKernan, Employee

Today we recognize pharmacist Danyel Bruski and medical assistant Stephanie Correnti for demonstrating teamwork and delivering exceptional care experiences.

Recently, a patient arrived at our BBC Outpatient Pharmacy needing a prescription filled prior to vacation.  The order came from Bronson Rheumatology Specialists in Kalamazoo and the insurance company was providing conflicting instructions and would not authorize the script.  Enter pharmacist Danyel Bruski here at BBC and Stephanie Correnti at the Kalamazoo rheumatology practice.  Initially the duo worked individually with the insurance company . . . then eventually organized a three-way call.  Working into the evening, their persistence and partnership got the needed medications for the patient and saved the vacation.

Thanks to Danyel Bruski and Stephanie Correnti for putting our patients first.  And thanks to staff across Bronson who work as a team to deliver exceptional care experiences.

 

 

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