Thanks to Michelle and Barb for quick, positive, patient-centered care

Jim McKernan, Bronson Employee

Today we recognize Michelle Vincent and Barb O’Neil for respecting all people, building trusting partnerships, and being problem solvers for our patients.

Recently, a patient walked in to one of our Bronson Medical Group practices and asked to see a physician.  The doctor was busy with scheduled patients, but Michelle sat with the patient and discovered this person was overwhelmed, afraid, and had tried to commit suicide twice that morning.  Michelle notified office social worker Barb O’Neil and informed the physician.  The patient was re-assured, evaluated, monitored and within 30-minutes was in our BBC emergency department.  Treatment followed and resulted in a positive outcome for the patient.

Thanks to Michelle and Barb for quick, positive, patient-centered care.  And thanks to staff across Bronson who make a difference in the lives of our patients!

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