Thank you so much for the great care I received .

Christi Marsh, Patient

by: Christi Marsh

I had my tonsils and adenoids taken out yesterday and found the nurses and staff to be amazing. My first surgery and hospital stay was 4 years ago when it was still Battle Creek Health System. The nurses were ok but I found this time around was they were very caring and gentle. My first experience (when it was BCHS) with getting a IV line was horrible. I have deep veins and I had 20 nurses and doctors trying to get it in. And then once I was in the operating room going under was scary cuz I suddenly couldn’t breathe.

This surgery (now BBC) my first nurse – nurse Brisly – listened to everything I said and heard when I wanted to IV put in on my right instead of my left since I sleep on that side. She was able to get the IV in on the first try and I have only a little bruise now. Once I was taken to the operating room, they explained everything they were going to do, they were gentle in getting me where I needed to be on the table. And they put the oxygen mask on me as I drifted off to sleep so I did not choke. The surgery probably only took 20 mins. Being in recovery was rough but this time I was being kept under the meds. The nurse in recovery was very attentive and told me things were normal. This is will be a very rough recovery for me, but the staff here made my surgery so easy and very pleasant despite my pain now. Dr. Castro was my surgeon and he was amazing. I don’t have all the names but anyone who worked in surgical ward yesterday morning should be praised. They made a very scared 28-year-old have a good memory of surgery now. Thank you so much for the great care I received yesterday-June 12th.