She had a beautiful and positive attitude

Anonymous, Family Member

Photo of Michelle Fortune receiving the DAISY Award

On Sunday, September 13, 2020, I had to take my husband to the ER. I was very apprehensive going into the hospital with all I have heard regarding the coronavirus situation.

After having to be in ER eight times with my husband during the winter of 2019-2020, I was overwhelmed with the care and concern from everyone. Service was prompt. Attention intense. Michelle was our nurse. She had a beautiful and positive attitude and I would add it was all done with a warm loving feeling. This is not only true for my husband but also for me as well.

When we were able to leave the ER and return home, it felt like I was leaving one of my children behind. She has been in our thoughts and prayers. I am writing this about Michelle, and I felt the same about the whole team that worked with my husband. All were kindness exemplified.

Michelle Fortune is a nurse in the Bronson Methodist Hospital Trauma & Emergency Center. She is a recipient of the DAISY Award. Learn more about the Award, or nominate another Bronson nurse who has gone above and beyond to ensure exceptional care for patients and families.