Her helpfulness and attitude helped put me at ease

Rachel Frommert, Patient

Called several times to Central Scheduling trying to schedule an appointment for testing. The referral was not done right, and I was unable to schedule it. I was told that I was not supposed to be stressed during this time. Melissa was AMAZING. It was Friday at 5:15. She took the time to check and double-check the paperwork. Monday, she reached out to the doctor to fix the order. I would definitely say she went above and beyond.

The world needs more people like Melissa! I was so stressed and frustrated, but her helpfulness and attitude helped put me at ease.

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