Recognizing Jonathan, Tom and the entire rehabilitation team for listening, teaching, encouraging, and developing a customized plan of care

Jim McKernan, Bronson Employee

Today we recognize certified athletic trainer Tom Lawrence and physical therapist Jonathan Baker for demonstrating our values of respect, building trusting partnerships, and delivering patient-centered care.

Tom and Jonathan were nominated by a patient who tells us that he arrived at the BBC rehabilitation department a few months ago ‘miserable and emotionally frustrated’ – but leaves us ‘a new person!’  His story recognizes Jonathan, Tom and the entire rehabilitation team for listening, teaching, encouraging, and developing a customized plan of care that moved him progressively forward.  His note of thanks is full of references to our values of respect, building trusting partnerships, showing interest and empathy.  It is a terrific example of the many facets that can build an exceptional care experience – and I know it is a testament to the talents that Jonathan and Tom bring to Bronson every day.

Congratulations to Tom Lawrence and Jonathan Baker.  And thanks to all across Bronson who combine skills and values to heal our patients and families.

READ OTHER Rehabilitation STORIES