My aunt was extremely impressed by the way she was treated
I wanted to say thank you to Dr. Joseph Burkhardt for taking care of my aunt yesterday. I also wanted to pass along her comments to me about you and your staff. She was extremely impressed by the way she was treated, information given, and the level of technology used (robot). She has a great deal of confidence in her outcome and cannot believe what a night and day difference this experience was compared to her first experience.
I know to those of us on the inside of the system we all have our frustrations and complaints but to the outside you and your staff looked extremely competent, progressive, and caring. She will sing your praises for a long time.
I wanted to pass this along and it is always nice to hear that one’s efforts are well received.