KUDOS to your entire staff

Vickie Fredericks, Patient

May I please compliment your entire staff that was on-site at your Mattawan Facility on both occasions of my COVID vaccine shots. Yesterday 02/13/2021 was my second shot. I don’t like to give blanket thank yous normally…………..I am a retired BCBSSC Customer Service Director. Your entire staff, from the Security guard to the final check out staff member were nothing but kind and helpful. Yesterday the weather was challenging and I’m sure they didn’t get home until after dark. They were NOT impatient or pushy at all! There were smiles and nothing but helpful comments the entire time. KUDOS to your entire staff! I may have missed thanking them individually. Appreciate their time on a wintery Michigan day!! Stay Safe and thank you again!!!

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