Jenni Force was a vital part of the team

Jim McKernan, Employee

Today we recognize patient safety and quality coordinator, Jennifer Force, for demonstrating commitment to reliably safe, equitable outcomes that matter most to our patients.

Three months ago, Bronson Battle Creek was dealt a major blow by the flood that impacted much of our outpatient center. Jenni Force was a vital part of the team in incident command in the critical days that followed the disaster. In the months since, she continued to track and document events and issues to keep recovery operations on track and summarized the massive recovery work in Joint Commission emergency management formats for our after action report.

Thank you, Jenni Force, for great attention to detail and important documentation that will help prepare us for future challenges. And thanks to all staff for patience, teamwork, and problem solving on behalf of our patients.