It was a blessing and an honor to see true humanitarians do what they do best

Amy Bell, Patient

Last night l had to go to Bronson ER. Upon arrival I was met by a nurse made sure I had a mask (I did) and sanitize my hands. I went to check in, and everyone in the back had mask on. I was triaged so I had to sit in the waiting room. Then I noticed things.

I saw nurses coming out from the back just to walk outside to get fresh hair. They looked exhausted but got cooled down by the crisp evening breeze and went back to work.

I was called to the back. All the doctors, nurses, techs and EVS workers were working away. Can you imagine being on a constant move? That alone is tiresome – and then you have to wear 2 masks, face shields and other PPE equipment? I noticed x ray techs going from room to room. I watched as EVS workers also masked thoroughly cleaning rooms. It seemed as if one patient would leave, and right away there was more in the waiting room ready for the spot.

I watched doctors and nurses walk into rooms upbeat and sounding positive. They laughed and joked and made me (and I’m sure many others) feel comfortable, all while the look of exhaustion was written all over their faces. They looked hot and tired but they continued to push because WE needed them. I saw staff gear up to go in a patient’s room, treat the patient, and dispose of the PPE equipment – only to go to another room to repeat the process. My heart ached for them. I heard a critical patient was coming via ambulance. 4 to 5 staff members geared up and were waiting against the wall for the ambulance to arrive. They were patiently waiting and prepared to save a life. Paramedics would come in with patients, give report looking just as tired, but would leave because they knew another call would be coming. I knew every unit in the hospital were working just as hard to keep people and alive.

Thank you, staff, for all you do. You’re the real heroes. It was a blessing and an honor to see true humanitarians do what they do best and that’s fight to keep us alive.

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