Impressed with the humanity that was shown to us
There are not enough ‘thank you’s’ to adequately express the kindness that Kendra gave our family as our mom/grandma passed away. She so patiently explained what she was doing and why. The collaboration between Kendra and Dr. Morrow was exceptional and their communication with the family was top notch. I know that this is part of their every day job, but we are all so impressed with the humanity that was shown to us. Mom passed away at about 6 p.m. and family stayed until about 8 p.m. Kendra answered all of our questions, let us know our next steps (how/when mom would be transported) and never made us feel like we were bothering her. Kendra never made us move away from mom’s bedside as she left us. She worked around us and made a difficult time so much easier. Thank you Kendra! You are so great at what you do and we couldn’t have asked for a better medical professional to be there with us.
Kendra Stonebraker, RN, is a nurse on the medical intensive care unit (MICU) at Bronson Methodist Hospital. She is the recipient of the Q4 2019 DAISY Award. Learn more about the Award, or nominate another Bronson nurse who has gone above and beyond to ensure exceptional care for patients and families.