I would never have expected such tender assistance in the midst of Covid and I will forever be grateful for those who cared

Christine Osborne, Family Member

In early December, I was notified that my aunt was admitted to Bronson with ESV. I was her POA but live in TN so trying to advocate for her long-distance as I did for my mother two years ago, is a harrowing experience. In addition, my aunt was extremely hard of hearing and had left her hearing aids at home when she called 911. The following day the hospitalist called to gently explain my aunt was dying and should go on hospice. We set up a meeting with hospice and Katherina, the Case Manager, was trying to find a facility to transfer my aunt to. My aunt died after only five days in the hospital but she received good care the entire time. Especially being at a distance, the staff at Bronson made a difficult situation better through their care for my aunt and for me and my family. I would never have expected such tender assistance in the midst of Covid and I will forever be grateful for those who cared.

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