I was immediately at ease with the Bronson Neurology staff
Going in to appointments with so much uncertainty and lack of information is nerve wracking. Fortunately, I was immediately at ease with the Bronson Neurology staff. Upon entering the office we were greeted by a friendly, smiling staff member at the front desk. Check in was a breeze and wait time was minimal. M nurse was just as friendly, and took time to go over everything with me. Karen Freshwater was the PA I saw and there are not enough positive things I can say about her. She explained so I could understand, and also made sure I understood so I wasn’t left feeling just as anxious and unsure as when I arrived. Karen brought in Dr. Eric to go over my symptoms & possible treatments, which really made me feel like a valued & worth while patient. I had 2 professionals taking time just for me! All in all my experience with Bronson Neurology was outstanding from the moment I entered until I departed, phenomenal service. Than you Karen & Bronson for putting me at ease and treating me the way every patient deserves!