I see love through the whole team here in the NCCU & Bronson

Amanda Lawrence, Employee

I read a question earlier on the huddle board here at work. It asked “what is the brand of Neuroscience Critical Care Unit (NCCU)?” And I think I just found an answer. I’ve been sitting with a patient for a few hours now & I feel like in a sense she’s become a friend. I just told her my name and even though I’ve been calling her by her name all night, she formally introduced herself. While standing next to her bed she grabbed both of my hands and brought them to her face and just held on for quite some time. I wanted to give her a hug but before I could she opened her arms for a hug. I began to tear up. I know it’s work and I shouldn’t tear up. I told her that she reminded me of my mom. She asked me how come & I told her that she spent some time up in the hospital also & I was with her a lot. She said “oh yeah” and I was still tearing up but at this point she just opened her arms again and gave me another big tight hug that I could literally feel love radiating from. I could tell she needed some love, but little does she know just quite how much that hug meant to me. I felt like my mom was vicariously hugging me through her. This is why I love my job. I’m so thankful for moments like these that make me stop and remember it’s not actually just a job, it’s caring for someone & sometimes them caring about you. So my answer is, the brand of NCCU is shared experiences that allow us to not just see a patient as someone who is sick and needs only medicine, but as a person who needs love just as much. I see this love displayed through the whole team here in the NCCU & Bronson as a whole, as I know all those who cared for my mama displayed it too, all the way from unit clerks, RNs, APPS, doctors and everyone in this hospital who work so hard! Each and every persons job is so vital in the joy patients are brought as our actions and words really do have an impact. Thank you to my new friend for being that physical reminder that my mama is always with me.