I feel that I got COMPLETE care

Elaine Troehler, Patient

I just saw Ruth McDowell, PA-C, at the South Haven facility yesterday. I called early in the morning, requesting to see someone as soon as possible due to feeling that I might have an acute infection–I got in in the afternoon, and was very grateful. I was further grateful having seen Ruth. I feel that I got COMPLETE care, medically and also feeling that she cared about me as a person. She ordered several tests to be done that same day (another thing to be grateful for–the lab and radiology techs were great–Denise and Melissa, respectively!) and I was able to read my results this morning (they were actually available last night, I believe).

Kudos to South Haven services–smaller does NOT mean less, at least not when it comes to what the SH facility offers AND provides. I am no stranger to South Haven, having had medical/health services from this facility since 1994.

Please recognize these people. However, they are not the only wonderful providers: Dr. Klanseck, my primary care provider, is AWESOME, as well as the rehab staff! Thanks, SH Bronson, for all you do!!

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