He went above and beyond to make my daughter less scared during her stay

Sarah Frantom, Family Member

As an employee of Bronson Battle Creek, when my daughter injured her wrist I chose to bring her here for Emergency care.  While in the Emergency department from Triage to discharge we received excellent care.  One person stood out to me during our stay, and that was Justin the x-ray tech.  He went above and beyond to make my daughter less scared during her stay.  He talked her through the whole x-ray process, took his time with her, and even allowed her to see her an image on the screen. She was much more relaxed after his visit, no longer thought she was going to be hurt more during her stay, and even still talks about how cool it was to see inside her arm.  Justin’s interaction with a patient really captures why I choose Bronson Battle Creek both as a place of employment and for care of my family.  He is a true example of Bronson Positivity. Thank you, Justin!

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