Every time your staff was courteous, friendly, empathetic and of course, knowledgeable!
For a month I’d been anticipating a rough, possibly miserable night with my 3 year old as we try to get through a sleep study. I can’t believe how well it went, all thanks to the team at Bronson Sleep Health!
Ed took great care of my son! He did all the things a caring professional would, gave JT time to warm up to him, got down at his level, kindly and patiently addressed all my concerns too. It went so well JT wanted to come back to the facility for his nap. And he still asks about “guy” (translation Ed) every time he hears he has another doctor appointment. Every experience like this makes the next appointment for him (and me) so much easier, thank you!
Prior to the appointment I think I called the practice three times for scheduling or questions and every time your staff was courteous, friendly, empathetic and of course, knowledgeable!
I also experienced something very unique and special, something so far I have only witnessed with the care teams we see at Mott’s and U of M…your team repeatedly complemented fellow co-workers! Your facility came highly recommended by a local oral surgeon my son saw and I echo that anytime I have the opportunity. Thankfully my son’s otolaryngologist at Mott’s understood my desire to have the study closer to home and also expressed confidence in the facility. This prevented a several hour disruption to my entire household’s schedule, priceless.
Thank you Bronson Sleep Health for living out Bronson’s vision, mission and values!