Congratulations to Dr. Loker for his efforts above and beyond to deliver an exceptional care experience.
Today we recognize Dr. James Loker . . . a pediatric cardiologist . . . for going above and beyond to deliver the very best quality, safety and service for one of our patients.
This story begins with a newborn delivery at BBC where all were expecting a normal, healthy infant. After delivery our nurses and hospitalist team identified some concerns that necessitated the baby’s transfer to the NICU at Bronson Methodist. Pediatric cardiologist Dr. James Loker was caring for the baby at BMH and decided to make an early morning trip to BBC to speak face-to-face with the mom and family about the baby’s prognosis and plan of care. The family felt deeply valued . . . the coordination of our women and children’s service line was visible and ‘best practice’ . . . and thanks to the talent of staffs at both BBC and BMH, the baby is stable and thriving.
Congratulations to Dr. Loker for his efforts above and beyond to deliver an exceptional care experience. And thanks to staff across our Bronson system who demonstrate the value of true patient-centered teamwork.