She was so kind and friendly

Jacqueline Boddy, Family Member

My mom has been showing signs of dementia, so her doctor ordered an MRI and an EEG of the brain. My dad made the appointments for her with Central Scheduling.  My dad was concerned afterward that he did not remember all of the instructions since he could not write them down. My dad has a learning disability in reading and writing. I called scheduling to ask for the directions again and an employee named Carrie helped me.  She was so kind and friendly. This is a sad, worrying time for my family and I greatly appreciated Carrie’s kindness.