Bryanna was the light of the entire experience
Emergency Department visit Wednesday morning, 2/9/21. Dr. Nicholas Herman was immediately with me, and although my chest pain had me panicked, his calm demeanor eased my anxiety. He was both professional and personal. He supervised several tests, speaking to me directly before and after each one.
My RN, Bryanna, was the light of the entire experience. She patiently explained details to me (I have audio difficulties), and was kind enough to repeat when necessary. As frightened as I was, and in pain, my experience at Bronson Battle Creek Emergency Department was a POSITIVE experience.