I really appreciate the care and understanding I received during my visit.

Sara Nieuwenhuis, Family Member

As a current Bronson employee I feel the need to share a very positive experience that I had at Rambling Road Pediatrics Stadium Dr location recently.  I was bringing my 3 month old son in to see Kristi Fifelski NP because he was sick.  I also had to bring my 3 year old with me who was also sick and due for a nap.

The nurse named Ana was able to talk to him and calm him down and find ways to get his attention so that I could care for my 3 month old while in the office.  I know from working in a busy medical office myself that we get very busy and have plenty of work to do and other patients to get in rooms or call.  She gave him crayons to color and a coloring book he quickly got distracted and didn’t want these and after she left he started being loud and misbehaving again. She came back into the room with a puzzle game and sat with my 3 year old kept him distracted.  She was very nice and found a way every time to help me when my 3 year old was misbehaving and was very understanding about his behavior even though she was very busy and had a lot of things to do.  I really appreciate the care and understanding I received during my visit, my family and I felt very cared for and not judged for having a rowdy, misbehaving needing a nap child ;).

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