Bronson Positivity means patient centered service first

Jeff Melvin, Employee

I am the volunteer coordinator here at Bronson South Haven. As a retired educator, I was always a servant leader. I was proud to come to Bronson and have the opportunity to continue serving others.

When patients and their families come to the hospital, it can be stressful. So as a volunteer working at the registration desk, in the gift shop or coffee shop, or anywhere else throughout the hospital, we are here to help lessen those anxieties and put a smile on faces. Personally, I know about 70 percent of the people that walk through the hospital door, so it gives them that instant connection with me where I am able to say “hello” and ask how they are doing, how their family is doing and relate to them a little bit. This makes me Bronson Proud!