A great example of being patient-centered

Jim McKernan, Bronson Employee

Today we recognize Janet Young, Tamara Morse, Chayla Robles-Taylor, and John Fear for commitment to quality, outstanding creativity, and building trusting partnerships.

Recently, Jan, Tammy and Chayla came up with a unique tactic to increase donations at our Michigan Blood drive. They designed and promoted a friendly ‘challenge’ between the teams in Emergency Department and our BBC BirthPlace. It was fun, it was a great way to build and support ‘team’, it came with a food prize (thanks to John Fear), and it worked. Best of all, the fun supported the patients and families who come to us for care – providing 70 units of blood that will save and improve lives.

Congratulations to Jan Young, Tammy Morse, Chayla Robles-Taylor and John Fear for a great example of being patient-centered. And thanks to staff across Bronson who focus every day on delivering exceptional care experiences for our patients and families.

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